Customer Success Engineering

Customer and Technology Centrics

I am Changhua, a customer centric and technology savvy personnel who has 7 years experience in IT and global ecommerce industry.

What I’m working on

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WooCommerce X Google API X Wordpress on NAS

Running a car rental or private tour reservation website can be a great way to earn money and provide a valuable service to customers. One of the best platforms to create a website for such a business is WordPress, which allows for easy customization and integration of features like online...

Projects

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IoT automation with IFTTT & Google Home & Smartthings

IFTTT (If This Then That) is a powerful automation platform that allows me to create custom commands and actions based on specific triggers. Google Home(I'm using a nest hub), on the other hand, is a smart speaker and voice assistant that can be used to control various devices and services....

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Home lab with Synology NAS

In today's world, a lot of people are working and studying from home. Having a home lab helped me a lot to develop technical skills and set up a safe and comfortable working and studying environment. In this article, I will breifly introduce how I set up my home lab...

Experience

Implementation Consultant
Infobip, Professional Services
Taipei, TW | December, 2022 - February, 2023

Customer Success Engineer
Digital River, Customer Success
Remote, Tw | October, 2020 - December, 2022

Technical Operation Specialist
Digital River, Client Operation
Taipei, TW | August, 2017 - September, 2020

IT Support Engineer
Google, Corporate Admin
Taipei, TW | August, 2016 - July, 2017

Certifications

Badges & Skills

Education

National Central University
National Central University September, 2011 - June, 2015

Management of Information Systems

MySQL database

HTML5/CSS/JS CCNA/CCNP